“Tens of billions of dollars into that and I don’t know what their market share is now-nine percent or something like that,” Butterfield said of the infamous Bing blunder during the interview. “So if the competition was based on the quality of user experience, and that’s where all the effort is, that would probably be more daunting for us.”īutterfield likened the Teams effort to Microsoft’s other lackluster efforts at competing with popular products, such as its attempt to take away market share from Google ’s search with the launch of Bing. “I think that it’s harder and harder, not because there’s anything wrong with Microsoft, because it’s hard for us at this point, given the size that we’re at-it’s hard to maintain a real focus on quality, on user experience, and the bigger you get, the harder it is,” said Butterfield. Her unique mix of enterprise and consumer experience should prepare her well for her new job running Slack, where she will have to walk a fine line between user experience and enterprise. Traditional work days and hours are over, according to Slack CEO Stewart Butterfield, who discusses rebuilding the platform to allow companies to tailor Slack to their needs, streamlining.
But while Microsoft currently claims that Teams has 13 million active daily users versus Slack’s 10 million, Butterfield says Microsoft’s wide range of product offerings doesn’t allow it an undivided focus on Teams. Teams benefits from a large built-in user base thanks to being bundled into the Office suite. And Jim Cramer was on site in San Francisco to talk with. SEE ALSO: Slack May Actually Be Hurting Your Workplace Productivityīutterfield relayed that Slack’s focus is on customer service and quality control as it adds users. Marlena Sloss Bloomberg Getty Images Salesforce ’s (CRM) annual Dreamforce conference took center stage in the tech world this week.
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